A package from Freeters collective to Ruangrupa collective. From Germany to Indonesia.
e-mails
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indonesian rupiah
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On Thu, 28 Nov 2019, Michael (Freeters) wrote:
Dear Ruangrupa,
we Freeters are an Artsist Collective from Germany and we were delighted that you were chosen as the artist collective to lead the Documenta. We wish you all the energy and ideas you need to make this documenta to something special. We know that it is not easy to bring sustainable themes back to art and art back into society, as the whole art apparatus has become a very exclusive club and is increasingly dominated by a few people and the gap is widening. You are a great motivation for us to continue to bring the passion and power of art back to
where it is most needed, not just for a few, but art for many people. It was not until the
press releases in Germany that we heard from you and through research we learned
more about you and so it was just great to see how you approach the task and work
together with the people of the city.
First and foremost we wanted to wish you all the best from collective to collective and
express our joy.
This are some reasons why we wanted to send you a Paket to express our joy and
inspiration and it should be a suprise for you, but now a days it is not possible to sent someone a suprise paket, because the delivery Service wanted to know an Emailadress or Phonenumber of the Receiver. This is the Reason why we contact you this way and we would like to know if it is possible that the Paket could be delivered to you. We would be very glad if you would accept the Paket. We hope it does not sound confused, we just want to send you a suprise which is no longer a Suprise now. It is a gift for you.
We looking forward to hear from you.
With best wishes!
Freeters
On Thu, 28 Nov 2019, Ajeng (Ruangrupa) wrote:
Dear Michael and Freeters,
Thank you for the whises and really appreciate with this, we are surprised 🙂
Yes, it was me that ask to the delivery services to make sure about the sender because we didn‘t know anything about the package.
And to receive a package from outseas it is really straight and difficult sometimes regarding the policy and procedures.
Now I will contact the person from the delivery service, to continue the process.
Just to make sure we will inform all the cost that needed regarding this package delivery will be charges to the sender, hope it‘s OK with you.
We will keep you an update. Once again thank you so much.
Best regards!
Ajeng
On Thu, 28 Nov 2019, Michael (Freeters) wrote:
Dear Ajeng,
thanks a lot for the response, we are looking forward to your
update.
Of course we will cover all costs for the package delivery.
Thank you and best regards!
Michael
On Tue, 10 Dec 2019, Ajeng (Ruangrupa) wrote:
Dear Michael,
I have a called with the person
from delivery services in
Jakarta (PT Combi Logistic
Indonesia) about the packages.
Unfortunately, for this type of
shipping is require an import /
export license code / number,
which we don‘t have, because
we are not an export / import
company. Even though we have
a case like this before too, but
the process are very complicated,
long and really need extra
cost and time.
So she told me that the
package will be return to the
shipper and someone from the
UPS will inform you.
You should to check again with
them for this case and please
let me know if there‘s anything
that I can help.
All our best!
Ajeng Nurul Aini
On Tue, 10 Dec 2019, Michael (Freeters) wrote:
Dear Ajeng,
thank you very much for your
time and the informations.
I will try to manage that from
here.
Maybe it helps, if you give them
my Export-Number.
This is the EORI-Number:
DE465683246
I will try to send it to them too.
Thanks for your patience.
Hopefully it will work.
Best wishes,
Michael
On Thu, 12 Dec 2019, Ajeng (Ruangrupa) wrote:
Dear Michael,
Thanks for your email, but what
they need is the import license
from us, which we don‘t have it.
It will take a long process to
manage a non-import license in
here.
But please keep me update the
progress from you ya.
All the best!
Ajeng Nurul Aini
On Fri, 13 Dec 2019, Michael (Freeters) wrote:
Dear Ajeng,
i‘m so sorry that i have to
disturbing you again, we didn‘t
want that you have any troubles
with this Paket. But UPS told us
that the only way for delivery
this Paket is to
get an Import License from you.
I found some Informations in
the Internet about undername
Import License in Jakarta.
The Question is if you may could
contact a business like this
smescocargo.com in Jakarta
today, if they can manage that
problem? Otherwise they will
destroy this Paket or send it
back to us on Monday. If it is
possible we would order this
undername Import License Company
from here and will carrying
all costs.
It would be great help to us if
you could call them and just ask
if that is possible.
Thanks a lot.
Best wishes,
Michael
On Mon, 16 Dec 2019, Ajeng (Ruangrupa) wrote:
Dear Michael,
Sorry for my slow response,
yes case like this was happened
twice, and as I said before the
process could take more time
and cost to process.
But let‘s try it again, I cc this
email to my colleague, her
name is Erby, she will follow
up the process and hopefully
everything will be fine.
All our best!
Ajeng Nurul Aini
On Tue, 17 Dec 2019, Erby (Ruangrupa) wrote:
Hallo Michael!
I am Erby… nice to e-meet you.
I have contacted smescocargo.
com / PT. Smesco Global
Mandiri and they explained
that in order to process this
shipment the costs to be
incurred were very high. it will
cost around 20 million rupiahs
( 1281 euro). But, Tomorrow
Smesco Global Mandiri will
checking all the documents
and recalculate. They will tell
us exact amount that can be
paid if you still want to process
this shipment and I will
let you know the update soon.
Best,
Erby.
On Sun, 22 Dec 2019, Michael (Freeters) wrote:
Hello Erby,
did you got new informations
from Smesco Cargo?
Did they check and calculate?
We would like to process the
shipment.
Thank you for your patience.
Best,
Michael
On Tue, 24 Dec 2019, Erby (Ruangrupa) wrote:
Halo Michael,
Today Smesco Cargo confirmed
about the shipment. They asked
for Rp. 40.000.000 ( 2581 Euro)
for clearance but exclude
storage rental cost that you will
pay after this process finished.
I asked them for official invoice
so we know the details. They will
give us the invoice on Thursday
Dec 26, 2020.
Best,
Erby
On Tue, 24 Dec 2019, Erby (Ruangrupa) wrote:
Halo Michael,
Today Smesco Cargo confirmed
about the shipment. They asked
for Rp. 40.000.000 ( 2581 Euro)
for clearance but exclude
storage rental cost that you will
pay after this process finished.
I asked them for official invoice
so we know the details. They will
give us the invoice on Thursday
Dec 26, 2020.
Best,
Erby
On Tue, 24 Dec 2019, Erby (Ruangrupa) wrote:
Halo Michael,
Today Smesco Cargo confirmed
about the shipment. They asked
for Rp. 40.000.000 ( 2581 Euro)
for clearance but exclude
storage rental cost that you will
pay after this process finished.
I asked them for official invoice
so we know the details. They will
give us the invoice on Thursday
Dec 26, 2020.
Best,
Erby
On Thu, 26 Dec 2019, Erby (Ruangrupa) wrote:
Halo Michael,
Herewith I attach the invoice
from Smesco Cargo. I will connect
you directly with Smesco
Cargo after you confirm the
invoice.
Thank you,
Erby
On Fri, 27 Dec 2019, Michael (Freeters) wrote:
Hello Erby,
wow that´s a lot, we didn‘t
expect that it would be so complicated
and so expensive to
send a paket to Indonesia.
Over this year we did a non art
project, just a renovation of a
flat to save some money for this
project, we will try to manage
this shipment with that, just
for the hope that it could be
delivered to you.
So yes we confirm this invoice.
Thank you very much for your
time and work on this, we will
manage this with smesco after
you made the connection to
them.
We are looking forward that
you will get the paket and hope
you will enjoy it.
Best,
Michael
On Sat, 28 Dec 2019, Erby (Ruangrupa) wrote:
Hi Michael,
Really sorry about the conditions,
but that’s the regulation
and policy in here regarding
import things, it’s really strict
and cost a lot.
There’s also an issues that we
have, 1) the receiver name is
different with our legal name
(Yayasan Ruang Rupa), it’s
makes an extra time to process,
2) we don’t have any
import licence that’s why it’s
also affect to the cost, 3) and
they will charge an extra cost
for the warehouse as long as
you still have your goods in the
customs.
We try to contact our person
that get used to take care
this matter, but he refused
according to the issues above.
But, its depends on you
whether you want to process
until delivery to us or return to
you or even destroyed.
Hope you all the best,
Erby.
On Sat, 28 Dec 2019, Michael (Freeters) wrote:
Hi Erby,
yes we want to process the
delivery to you.
We confirm the invoice and will
cover all costs.
Should i sign the Invoice or
what would be the next step?
Or do you give me the contact
to smesco?
Thank you very much for your
patience.
Best,
Michael
On Mon, 30 Dec 2019, Erby (Ruangrupa) wrote:
Hi Michael,
I would like to introduce Reza
from PT Smesco Cargo who
has been in correspondence
with me regarding the shipment
of your paket to us. Reza
will explain the next steps that
you will take to complete this
shipment.
Hi Pak Reza, I introduce Michael
Sistig who sent the package to
us. Please coordinate directly
with Michael to get this item
out of the warehouse, including
about payment.
Reza and Michael, please cc me
and Ajeng in your conversation
so we can also find out the
progress
Best,
Erby
On Mon, 30 Dec 2019, Reza (PT Smesco Cargo) wrote:
introduce me reza,
for this work, we need funds in
the beginning. 40,000,000 IDR.
customs service. warehouse
fees according to the receipt.
These costs are outside the
warehouse costs.
For warehouse rental invoices
not yet available, an invoice is
issued when the goods are out
On Mon, 30 Dec 2019, Michael (Freeters) wrote:
Hi Reza,
could you please send me the
Invoice with your Account
informations/Iban Number that
i can wire you the money for
custom service.
Thank you!
Best,
Michael
On Mon, 30 Dec 2019, Reza (PT Smesco Cargo) wrote:
customs clearance fee is
40,000,000 IDR.
warehouse costs later
according to the receipt.
On Tue, 31 Dec 2019, Michael (Freeters) wrote:
Hi Reza,
we tranfered you the amount
for costum clearence, yesterday.
Best,
Michael
On Tue, 31 Dec 2019, Reza (PT Smesco Cargo) wrote:
The funds haven‘t arrived yet.
On Thu, 2 Jan 2020, Reza (PT Smesco Cargo) wrote:
Dear
To process this item, we are
waiting for funds to come to us
first, because to process this
item we need funds in advance,
thanks.
M. Reza
On Thu, 2 Jan 2020, Michael (Freeters) wrote:
Dear Reza,
we wired the amount of 2600€
on Dec. 30th 2019, it is an international
Banktransfer, that is
the reason why it will take some
time before it will arrive on your
account.
Best,
Michael
On Thu, 2 Jan 2020, Reza (PT Smesco Cargo) wrote:
ok I‘ll wait for the funds to
arrive, then I will process the
customs clearance
On Fri, 3 Jan 2020, Reza (PT Smesco Cargo) wrote:
yeah right, later when it has
been transferred, please send
the proof
Sent from Android device
On Sat, 4 Jan 2020, Reza (PT Smesco Cargo) wrote:
Dear Michael sistig
To this day funds have not
arrived.
Thank you
M.reza
On Sat, 4 Jan 2020, Michael (Freeters) wrote:
Dear M. Reza,
i called our Bank yesterday, they
said it should arrive on Monday.
The funds left our Account two
days ago, hope it will arrive
asap. In Germany we had some
public holidays around new year
maybe this is the reason why it
takes so long.
Best,
Michael
On Sat, 4 Jan 2020, Reza (PT Smesco Cargo) wrote:
Ok I will check again on
Monday.
thank you michael sistig
On Tue, 7 Jan 2020, Reza (PT Smesco Cargo) wrote:
Dear Michael
The funds have not yet arrived,
please check.
thank you
On Wed, 8 Jan 2020, Michael (Freeters) wrote:
Dear Muhammad,
i checked it again and all things
from Account, Banknumber etc.
are right. The funds are gone
from our Account, we just can
wait until the money arrive on
your account.
Thank you for your patience.
Best,
Michael
On Wed, 8 Jan 2020, Reza (PT Smesco Cargo) wrote:
Dear Michael.
I have received the funds
with a nominal value of Rp.
39,644,920 IDR.
On Wed, 8 Jan 2020, Michael (Freeters) wrote:
Dear Muhammad,
that‘s sounds great. So you can
start the costum clearance now?
I‘m wondering if you can tell me
the weight of the paket if you
have the paket in your storage?
Because i weighed it here and it
was 60 kg and now UPS told me
it is allegedly 275 kg and this is
not possible or not our paket, it
should be around 60 kg. It would
be great to get this informations
from you if you have the possibility
for.
Thank you very much.
Best,
Michael
On Wed, 8 Jan 2020, Reza (PT Smesco Cargo) wrote:
I checked the data, it weighed
110 kg,
and for customs processes after
the required data is available.
On Fri, 17 Jan 2020, Reza (PT Smesco Cargo) wrote:
Dear Michael.
The customs clearance warehouse
rental to be paid is
65,000,000 IDR,
These costs for today, day by
day, are increasingly rising
On Fri, 17 Jan 2020, Erby (Ruangrupa) wrote:
Halo Michael,
We already talked with storage.
It seems so hard to make cost
relief. You have to pay the
storage cost first and then
write down the cost relief form.
Your application to storage
could be agreed or not depends
on the reason. If agreed they
will do refund the difference.
But, the difference is not will
be much. If we stop the process
, you don‘t have to pay the
storage cost but we will never
get the paket.
Sorry for this. Hope you can
decide soon.
Thanks,
Erby
On Fri, 17 Jan 2020, Erby (Ruangrupa) wrote:
Halo Michael and Reza,
Yesterday Reza gave us the
invoice for rental storage is
amount Rp. 65.686.445 (invoice
attached). We know is really
really expensive and more than
cost that you already paid.
But, we already contacted the
storage to apply cost relief
because this package is a
present not commercial things.
Let you guys know soon the
progress
Erby
On Mon, 20 Jan 2020, Michael (Freeters) wrote:
Halo Erby,
after some days of Phonecalling
to get financial support, we
are happy that we will get the
money for the final Invoice.
The El Segundo Museum of Art
ESMoA from Los Angeles will
support us.
But we have to do the application
for costs relief after you
got the paket, in hope that we
will get something back. Hopefully
you can send that formular
for application to us and maybe
you could help us with it?
We would like to transfer the
Amount today, but we need
the international BIC Swift
Code from the Mandiri Bank.
Could you send this Code to us,
please?
Best,
Michael
On Tue, 21 Jan 2020, Erby (Ruangrupa) wrote:
Dear Michael,
Great to hear that! Hopefully all
of the the things will going well.
The Storage gave me a draft
letter in Bahasa with the data
that had to be filled out. Unfortunately,
they don‘t have the
English version. So, please make
a letter and put the data below
and reasons to reduce costs
and sign it.
The letter is addressed to the
PT. Bangun Desa Logisindo.
MAWB: 235-33672741
HAWB: 5993357414
Weight: 275,5 Kg
Item: DIsplay Case/Toys
Airlines: Turkish Airlines Arrival
Date: 17. November 2019
In the letter also stated that
this letter was known to
PT. Combi Logistics Indonesia.
Please send it back the letter to
me first and I will send it by completing
the documents that are
already with us and I will cc you.
For Swift Code Mandiri :
BMRIIDJA
Best!
Erby
On Wed, 22 Jan 2020, Michael (Freeters) wrote:
Dear Erby,
attached you can find the Application
for costs reduce.
Thank you a lot for your help!
Please let me know if i can do
anything else.
Best,
Michael
On Wed, 22 Jan 2020, Erby (Ruangrupa) wrote:
Dear Michael,
this is invoice that i gave from
storage today. Please transfer
the money as soon as possible
and give us the evidence.
Everyday the cost is increasing.
Thanks
Erby
On Wed, 22 Jan 2020, Michael (Freeters) wrote:
Dear Erby,
we transfered the last Invoice
two days ago, but it is an international
Bank Transfer and this
is the reason why it takes some
time at least 3 – 7days before it
is wired to the account. It will
be endless if the storage is not
exepting that we pay the Difference
to the last Invoice after
you got the Paket. We wired
Combi Logistics 65686445,00
and we will pay the rest of
5days when you got the Paket,
because it is not possible to do a
one day transfer from Germany
to Indonesia.
The Difference between this
Invoice and the today Invoice is
not that much.
It would be accommodating if
Combi Logistic excepting that,
they will get the difference
immediatly if you got the Paket.
Thank you!
Best,
Michael
On Fri, 24 Jan 2020, Erby (Ruangrupa) wrote:
Dear Michael,
I already forward your application
for costs reduce to
PT.Combi Logisindo and the
storage . Let you know soon
the progress.,
Best,
Erby.
On Thu, 13 Feb 2020, Michael (Freeters) wrote:
Dear Erby,
how is it going?
I just would like to know if you
got the Paket?
Best,
Michael
On Fri, 24 Jan 2020, Erby (Ruangrupa) wrote:
Hallo Michael!
Yesterday the paket had arrived.
We just open today! Finally,
Thank you for paket! We’re so
excited when the paket opened.
Is the artwork can interact?