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A package from Freeters collective to Ruangrupa collective. From Germany to Indonesia.

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On Thu, 28 Nov 2019, Michael (Freeters) wrote:
Dear Ruangrupa,

we Freeters are an Artsist Collective from Germany and we were delighted that you were chosen as the artist collective to lead the Documenta. We wish you all the energy and ideas you need to make this documenta to something special. We know that it is not easy to bring sustainable themes back to art and art back into society, as the whole art apparatus has become a very exclusive club and is increasingly dominated by a few people and the gap is widening. You are a great motivation for us to continue to bring the passion and power of art back to where it is most needed, not just for a few, but art for many people. It was not until the press releases in Germany that we heard from you and through research we learned more about you and so it was just great to see how you approach the task and work together with the people of the city.

First and foremost we wanted to wish you all the best from collective to collective and express our joy.

This are some reasons why we wanted to send you a Paket to express our joy and inspiration and it should be a suprise for you, but now a days it is not possible to sent someone a suprise paket, because the delivery Service wanted to know an Emailadress or Phonenumber of the Receiver. This is the Reason why we contact you this way and we would like to know if it is possible that the Paket could be delivered to you. We would be very glad if you would accept the Paket. We hope it does not sound confused, we just want to send you a suprise which is no longer a Suprise now. It is a gift for you.

We looking forward to hear from you. With best wishes!

Freeters
On Thu, 28 Nov 2019, Ajeng (Ruangrupa) wrote:
Dear Michael and Freeters,

Thank you for the whises and really appreciate with this, we are surprised 🙂

Yes, it was me that ask to the delivery services to make sure about the sender because we didn‘t know anything about the package.

And to receive a package from outseas it is really straight and difficult sometimes regarding the policy and procedures.

Now I will contact the person from the delivery service, to continue the process.

Just to make sure we will inform all the cost that needed regarding this package delivery will be charges to the sender, hope it‘s OK with you.

We will keep you an update. Once again thank you so much.

Best regards! Ajeng
On Thu, 28 Nov 2019, Michael (Freeters) wrote:
Dear Ajeng,

thanks a lot for the response, we are looking forward to your update.

Of course we will cover all costs for the package delivery.

Thank you and best regards! Michael
On Tue, 10 Dec 2019, Ajeng (Ruangrupa) wrote:
Dear Michael,

I have a called with the person from delivery services in Jakarta (PT Combi Logistic Indonesia) about the packages.

Unfortunately, for this type of shipping is require an import / export license code / number, which we don‘t have, because we are not an export / import company. Even though we have a case like this before too, but the process are very complicated, long and really need extra cost and time.

So she told me that the package will be return to the shipper and someone from the UPS will inform you.

You should to check again with them for this case and please let me know if there‘s anything that I can help.

All our best!
Ajeng Nurul Aini
On Tue, 10 Dec 2019, Michael (Freeters) wrote:
Dear Ajeng,

thank you very much for your time and the informations.

I will try to manage that from here.

Maybe it helps, if you give them my Export-Number.

This is the EORI-Number: DE465683246

I will try to send it to them too.

Thanks for your patience.

Hopefully it will work.

Best wishes,
Michael
On Thu, 12 Dec 2019, Ajeng (Ruangrupa) wrote:
Dear Michael,

Thanks for your email, but what they need is the import license from us, which we don‘t have it.

It will take a long process to manage a non-import license in here.

But please keep me update the progress from you ya.

All the best!
Ajeng Nurul Aini
On Fri, 13 Dec 2019, Michael (Freeters) wrote:
Dear Ajeng,

i‘m so sorry that i have to disturbing you again, we didn‘t want that you have any troubles with this Paket. But UPS told us that the only way for delivery this Paket is to get an Import License from you. I found some Informations in the Internet about undername Import License in Jakarta.

The Question is if you may could contact a business like this smescocargo.com in Jakarta today, if they can manage that problem? Otherwise they will destroy this Paket or send it back to us on Monday. If it is possible we would order this undername Import License Company from here and will carrying all costs.

It would be great help to us if you could call them and just ask if that is possible.

Thanks a lot.

Best wishes,
Michael
On Mon, 16 Dec 2019, Ajeng (Ruangrupa) wrote:
Dear Michael,

Sorry for my slow response, yes case like this was happened twice, and as I said before the process could take more time and cost to process.

But let‘s try it again, I cc this email to my colleague, her name is Erby, she will follow up the process and hopefully everything will be fine.

All our best!
Ajeng Nurul Aini
On Tue, 17 Dec 2019, Erby (Ruangrupa) wrote:
Hallo Michael!

I am Erby… nice to e-meet you.

I have contacted smescocargo. com / PT. Smesco Global Mandiri and they explained that in order to process this shipment the costs to be incurred were very high. it will cost around 20 million rupiahs ( 1281 euro). But, Tomorrow Smesco Global Mandiri will checking all the documents and recalculate. They will tell us exact amount that can be paid if you still want to process this shipment and I will let you know the update soon.

Best,
Erby.
On Sun, 22 Dec 2019, Michael (Freeters) wrote:
Hello Erby,

did you got new informations from Smesco Cargo?

Did they check and calculate?

We would like to process the shipment.

Thank you for your patience.

Best,
Michael
On Tue, 24 Dec 2019, Erby (Ruangrupa) wrote:
Halo Michael,

Today Smesco Cargo confirmed about the shipment. They asked for Rp. 40.000.000 ( 2581 Euro) for clearance but exclude storage rental cost that you will pay after this process finished. I asked them for official invoice so we know the details. They will give us the invoice on Thursday Dec 26, 2020.

Best,
Erby
On Tue, 24 Dec 2019, Erby (Ruangrupa) wrote:
Halo Michael,

Today Smesco Cargo confirmed about the shipment. They asked for Rp. 40.000.000 ( 2581 Euro) for clearance but exclude storage rental cost that you will pay after this process finished. I asked them for official invoice so we know the details. They will give us the invoice on Thursday Dec 26, 2020.

Best,
Erby
On Tue, 24 Dec 2019, Erby (Ruangrupa) wrote:
Halo Michael,

Today Smesco Cargo confirmed about the shipment. They asked for Rp. 40.000.000 ( 2581 Euro) for clearance but exclude storage rental cost that you will pay after this process finished. I asked them for official invoice so we know the details. They will give us the invoice on Thursday Dec 26, 2020.

Best,
Erby
On Thu, 26 Dec 2019, Erby (Ruangrupa) wrote:
Halo Michael,

Herewith I attach the invoice from Smesco Cargo. I will connect you directly with Smesco Cargo after you confirm the invoice.

Thank you,
Erby
On Fri, 27 Dec 2019, Michael (Freeters) wrote:
Hello Erby,

wow that´s a lot, we didn‘t expect that it would be so complicated and so expensive to send a paket to Indonesia.

Over this year we did a non art project, just a renovation of a flat to save some money for this project, we will try to manage this shipment with that, just for the hope that it could be delivered to you.

So yes we confirm this invoice. Thank you very much for your time and work on this, we will manage this with smesco after you made the connection to them.

We are looking forward that you will get the paket and hope you will enjoy it.

Best,
Michael
On Sat, 28 Dec 2019, Erby (Ruangrupa) wrote:
Hi Michael,

Really sorry about the conditions, but that’s the regulation and policy in here regarding import things, it’s really strict and cost a lot.

There’s also an issues that we have, 1) the receiver name is different with our legal name (Yayasan Ruang Rupa), it’s makes an extra time to process, 2) we don’t have any import licence that’s why it’s also affect to the cost, 3) and they will charge an extra cost for the warehouse as long as you still have your goods in the customs.

We try to contact our person that get used to take care this matter, but he refused according to the issues above.

But, its depends on you whether you want to process until delivery to us or return to you or even destroyed.

Hope you all the best,
Erby.
On Sat, 28 Dec 2019, Michael (Freeters) wrote:
Hi Erby,

yes we want to process the delivery to you.

We confirm the invoice and will cover all costs.

Should i sign the Invoice or what would be the next step? Or do you give me the contact to smesco?

Thank you very much for your patience.

Best,
Michael
On Mon, 30 Dec 2019, Erby (Ruangrupa) wrote:
Hi Michael,

I would like to introduce Reza from PT Smesco Cargo who has been in correspondence with me regarding the shipment of your paket to us. Reza will explain the next steps that you will take to complete this shipment.

Hi Pak Reza, I introduce Michael Sistig who sent the package to us. Please coordinate directly with Michael to get this item out of the warehouse, including about payment.

Reza and Michael, please cc me and Ajeng in your conversation so we can also find out the progress

Best,
Erby
On Mon, 30 Dec 2019, Reza (PT Smesco Cargo) wrote:
introduce me reza,

for this work, we need funds in the beginning. 40,000,000 IDR. customs service. warehouse fees according to the receipt.

These costs are outside the warehouse costs.

For warehouse rental invoices not yet available, an invoice is issued when the goods are out
On Mon, 30 Dec 2019, Michael (Freeters) wrote:
Hi Reza,

could you please send me the Invoice with your Account informations/Iban Number that i can wire you the money for custom service. Thank you!

Best,
Michael
On Mon, 30 Dec 2019, Reza (PT Smesco Cargo) wrote:
customs clearance fee is 40,000,000 IDR.

warehouse costs later according to the receipt.
On Tue, 31 Dec 2019, Michael (Freeters) wrote:
Hi Reza,

we tranfered you the amount for costum clearence, yesterday.

Best,
Michael
On Tue, 31 Dec 2019, Reza (PT Smesco Cargo) wrote:
The funds haven‘t arrived yet.
On Thu, 2 Jan 2020, Reza (PT Smesco Cargo) wrote:
Dear

To process this item, we are waiting for funds to come to us first, because to process this item we need funds in advance,

thanks.
M. Reza
On Thu, 2 Jan 2020, Michael (Freeters) wrote:
Dear Reza,

we wired the amount of 2600€ on Dec. 30th 2019, it is an international Banktransfer, that is the reason why it will take some time before it will arrive on your account.

Best,
Michael
On Thu, 2 Jan 2020, Reza (PT Smesco Cargo) wrote:
ok I‘ll wait for the funds to arrive, then I will process the customs clearance
On Fri, 3 Jan 2020, Reza (PT Smesco Cargo) wrote:
yeah right, later when it has been transferred, please send the proof

Sent from Android device
On Sat, 4 Jan 2020, Reza (PT Smesco Cargo) wrote:
Dear Michael sistig

To this day funds have not arrived.

Thank you
M.reza
On Sat, 4 Jan 2020, Michael (Freeters) wrote:
Dear M. Reza,

i called our Bank yesterday, they said it should arrive on Monday. The funds left our Account two days ago, hope it will arrive asap. In Germany we had some public holidays around new year maybe this is the reason why it takes so long.

Best,
Michael
On Sat, 4 Jan 2020, Reza (PT Smesco Cargo) wrote:
Ok I will check again on Monday.

thank you michael sistig
On Tue, 7 Jan 2020, Reza (PT Smesco Cargo) wrote:
Dear Michael

The funds have not yet arrived, please check.

thank you
On Wed, 8 Jan 2020, Michael (Freeters) wrote:
Dear Muhammad,

i checked it again and all things from Account, Banknumber etc. are right. The funds are gone from our Account, we just can wait until the money arrive on your account.

Thank you for your patience.

Best,
Michael
On Wed, 8 Jan 2020, Reza (PT Smesco Cargo) wrote:
Dear Michael.

I have received the funds with a nominal value of Rp. 39,644,920 IDR.
On Wed, 8 Jan 2020, Michael (Freeters) wrote:
Dear Muhammad,

that‘s sounds great. So you can start the costum clearance now?

I‘m wondering if you can tell me the weight of the paket if you have the paket in your storage?

Because i weighed it here and it was 60 kg and now UPS told me it is allegedly 275 kg and this is not possible or not our paket, it should be around 60 kg. It would be great to get this informations from you if you have the possibility for.

Thank you very much.

Best,
Michael
On Wed, 8 Jan 2020, Reza (PT Smesco Cargo) wrote:
I checked the data, it weighed 110 kg,

and for customs processes after the required data is available.
On Fri, 17 Jan 2020, Reza (PT Smesco Cargo) wrote:
Dear Michael.

The customs clearance warehouse rental to be paid is 65,000,000 IDR,

These costs for today, day by day, are increasingly rising
On Fri, 17 Jan 2020, Erby (Ruangrupa) wrote:
Halo Michael,

We already talked with storage. It seems so hard to make cost relief. You have to pay the storage cost first and then write down the cost relief form. Your application to storage could be agreed or not depends on the reason. If agreed they will do refund the difference. But, the difference is not will be much. If we stop the process , you don‘t have to pay the storage cost but we will never get the paket.

Sorry for this. Hope you can decide soon.

Thanks,
Erby
On Fri, 17 Jan 2020, Erby (Ruangrupa) wrote:
Halo Michael and Reza,

Yesterday Reza gave us the invoice for rental storage is amount Rp. 65.686.445 (invoice attached). We know is really really expensive and more than cost that you already paid.

But, we already contacted the storage to apply cost relief because this package is a present not commercial things.

Let you guys know soon the progress

Erby
On Mon, 20 Jan 2020, Michael (Freeters) wrote:
Halo Erby,

after some days of Phonecalling to get financial support, we are happy that we will get the money for the final Invoice. The El Segundo Museum of Art ESMoA from Los Angeles will support us.

But we have to do the application for costs relief after you got the paket, in hope that we will get something back. Hopefully you can send that formular for application to us and maybe you could help us with it?

We would like to transfer the Amount today, but we need the international BIC Swift Code from the Mandiri Bank. Could you send this Code to us, please?

Best,
Michael
On Tue, 21 Jan 2020, Erby (Ruangrupa) wrote:
Dear Michael,

Great to hear that! Hopefully all of the the things will going well.

The Storage gave me a draft letter in Bahasa with the data that had to be filled out. Unfortunately, they don‘t have the English version. So, please make a letter and put the data below and reasons to reduce costs and sign it.

The letter is addressed to the PT. Bangun Desa Logisindo.

MAWB: 235-33672741 HAWB: 5993357414 Weight: 275,5 Kg Item: DIsplay Case/Toys Airlines: Turkish Airlines Arrival Date: 17. November 2019

In the letter also stated that this letter was known to PT. Combi Logistics Indonesia.

Please send it back the letter to me first and I will send it by completing the documents that are already with us and I will cc you.

For Swift Code Mandiri : BMRIIDJA

Best!
Erby
On Wed, 22 Jan 2020, Michael (Freeters) wrote:
Dear Erby,

attached you can find the Application for costs reduce.

Thank you a lot for your help! Please let me know if i can do anything else.

Best,
Michael
On Wed, 22 Jan 2020, Erby (Ruangrupa) wrote:
Dear Michael,

this is invoice that i gave from storage today. Please transfer the money as soon as possible and give us the evidence. Everyday the cost is increasing.

Thanks
Erby
On Wed, 22 Jan 2020, Michael (Freeters) wrote:
Dear Erby,

we transfered the last Invoice two days ago, but it is an international Bank Transfer and this is the reason why it takes some time at least 3 – 7days before it is wired to the account. It will be endless if the storage is not exepting that we pay the Difference to the last Invoice after you got the Paket. We wired Combi Logistics 65686445,00 and we will pay the rest of 5days when you got the Paket, because it is not possible to do a one day transfer from Germany to Indonesia.

The Difference between this Invoice and the today Invoice is not that much.

It would be accommodating if Combi Logistic excepting that, they will get the difference immediatly if you got the Paket.

Thank you!

Best,
Michael
On Fri, 24 Jan 2020, Erby (Ruangrupa) wrote:
Dear Michael,

I already forward your application for costs reduce to PT.Combi Logisindo and the storage . Let you know soon the progress.,

Best,
Erby.
On Thu, 13 Feb 2020, Michael (Freeters) wrote:
Dear Erby,

how is it going?

I just would like to know if you got the Paket?

Best,
Michael
On Fri, 24 Jan 2020, Erby (Ruangrupa) wrote:
Hallo Michael!

Yesterday the paket had arrived.

We just open today! Finally, Thank you for paket! We’re so excited when the paket opened. Is the artwork can interact?

Best,
Erby
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